RELIABLE Warranty Terms & Conditions

The RELIABLE Pleated Retractable Insect Screens come with a 7 years warranty for all the fixed parts (Aluminium), and a 3-year warranty for the moving parts (Mesh/Shade/cord), which are in effect from the date of delivery.

RELIABLE Pleated Retractable Insect Screens come with a 7 years warranty for all the fixed parts (Aluminium), and 3 year warranty for the moving parts (Mesh/Shade/cord) in effect at date of delivery.  That is provided the goods are genuine RELIABLE components, have been fabricated and installed by an authorised RELIABLE dealer/installer and used in accordance with recommendations given, including that the goods have been, or are being used for the purpose for which they were designed.

This limited warranty does not cover apparent defects caused by unfair wear and tear or abnormal use of the product, modification or alteration of the product, improper assembly or failures resulting from inadequate inspection and maintenance or extreme weather.  RELIABLE may repair or replace at its option any portion of the subject product which proves to be defective under the terms of this warranty at no further cost to the buyer.

RELIABLE shall be liable under this limited warranty only for the cost or at its option, the repair or replacement of defective products.  All incidental or consequential damages which may arise including, but not limited to business losses, personal property damage and third party liabilities are hereby excluded.

 

PURCHASER RESPONSIBILITIES

Be able to show that:

•         The product defect or damage has occurred because of faulty products or workmanship.

•         The product has been used expressly for its intended purpose.

•         The Product Care & Maintenance obligations have been fulfilled.

•         They are the original purchaser.

•         The claim is within the warranty period as set for the product.